Recent Articles:How long does it take to get my server after order?
As soon as payment is processed, your server information is sent to you within 90 second(s) via e-mail. You can also login to the billing system and check your packages for the server address.
How do I cancel service?
MaximumVoice allows for a pain-free cancellation system by simply choosing cancel in our billing system. Your cancellation will be automatically processed. Please note that you still must cancel your PayPal subscription in addition to canceling via our billing system (if paying with PayPal).
Clients whose accounts were created before Dec 20th 2008 are still required to contact us in the support center prior to their account's cycle date to have their accounts canceled.
How do I upgrade or downgrade?
MaximumVoice allows you to upgrade or downgrade at any time through our control panel. Should you have trouble, please contact support.
How do I change or enable a server connection password?
Login to the ventrilo control panel: click on the Servers tab then click on Edit/View Config. Next make sure Authentication is set to Global Password and set the Global Password option to the password of your choice once this is done click Submit Changes. After doing a change such as this you must restart the Ventrilo server by clicking the Servers tab then restart.
How do I configure my server for Apple Macintosh users?
You can easily do this via your Ventrilo control panel, by enabling a "SPEEX" codec in the Configuration options.
My payment canceled automatically after failing many times what should I do to reactivate the subscription and server?
To reactivate a subscription signup on our website for the same server type pay and contact support in order to have your existing server information transferred to the new account.
My server is offline and my control panel says it is suspended?
Usually a server is offline or suspended when a payment fails. Customers should sort out their Paypal or Credit Card balance issues and when the payment reattempts and is successful contact support to reactivate your services with us. You may also pay your bill at any time through our billing system.
MaximumVoice.com hosts powerful Ventrilo Servers for an affordable price.